quality and commitment

Quality and Commitment

All Pierre&Harry jewelry is hand made using individually selected pearls and stones.  Pierre&Harry jewelry will maintain its beauty if cared for properly

We guarantee each piece of jewelry to be free from manufacturing defects. If you have a concern about a particular product, please contact us.

Pierre&Harry does not guarantee jewelry against standard wear and is not responsible for damage caused by improper care. 

Repairs

If your jewelry needs repair, please contact us.  We may be able to provide complimentary repair, however repair fees may be necessary. Please contact us for further details about our repair-and-replacement policy.

We recommend you check over your Pierre&Harry jewelry before each wear to ensure stringing and clasps are secure. 

Returns and Exchanges

If you're not satisfied, return the item(s) purchased, along with your receipt, within fourteen days for an immediate refund or within thirty days for store credit. We value your business and are happy to help you with any other issues you may have. For direct assistance, please call us Monday through Friday from 9 AM to 5 PM (239) 263-6664 or email info@pierreandharry.com

Please send all mail and packages to:

Pierre&Harry

Attn: Returns

374 13th avenue south 

naples, fl 34102

 

Please provide an email address and the original packing slip or return information so we can make sure to apply your credit quickly. You will receive a confirmation email on receipt of your return.

Please be advised that all special-order, personalized or re-sized items, and sale items are final sale.  Gift cards are not returnable and shipping charges will not be refunded.